It can be a challenge to have to learn something new or let go of a trusted and appreciated process. Often our unease about change in the workplace comes from a lack of knowledge.
Recently, while watching sports, I saw a clip of some 15 year old footage. Instantly, I said, “Wow, the quality is so poor.”
It turns out the blurry footage was state of the art for its time. TV has come a long way over the years.
This made me think back to the first TV I ever bought. The screen was 13 inches, the picture would now be considered fuzzy, and the sound came through one speaker.
For me, it was great because that was what TV was like back then. If you had asked me, I probably couldn’t have conceived of it being much better.
Over time, the medium evolved. Broadcasts were delivered in stereo, flat screens were created, and high definition broadcasting became the norm.
Today I think of a TV more like a window into a world, for something like a sporting event, than a broadcast receiver. When I look back at what was state of the art, it’s then I realize how much things can change for the better.
The benefits of change are often hidden in the unknown. For me, it was letting go of an old TV and accepting new technology.
To strengthen your team’s acceptance of change in the workplace, as well as speed up its implementation, consider these steps:
Inform Your Team
Let everyone know why the change is being made. This is especially important if jobs are being restructured or eliminated. Share the big picture view for why the change is needed and how it will improve things.
Vagueness creates uncertainty, which rarely leads to a rapid embrace of change in the workplace.
Show Patience with Change in the Workplace
It can take time for people to embrace a new system. That road will likely include some moments of frustration.
A patient and supportive attitude can reduce the feelings of anxiety in your team. The sooner they buy into the change, the sooner you’ll start to see the expected results. The switch won’t happen instantly but you can act as a catalyst for acceptance.
“Train and explain” should become your mantra for the new process.
Appreciate & Celebrate
There will come a time when people realize that the change was needed and things have improved. Take a moment to thank your team for accepting something new.
It’s also important to share with them the improvements that have come as a result of the new process. This investment will pay off the next time you ask your team accept change in the workplace.
Want to spark your team’s creativity? Consider the Paper Hat Exercise.
Maybe it’s time to bring Ken Okel to your next meeting…
Read any good books lately?
