While I college I once worked on the radio as a disc jockey.? Okay, by work, I don?t really mean, ?paid.?? And by radio, I?m talking about a campus station.
Despite the humble setting, I received a wealth of experience learning about the little details that made up the behind the scenes world of radio in the year 1989.
Back then you didn?t have compact discs or computerized playlists.? Instead, you would play most of your music off records.? This meant that you had to know how to cue up a record.
To do this you?d have to take the record, load it on the record player, pick the correct track for the song, and put the needle right at the start of the song.? But you were not? done.? Since you would be starting the record player from a stationary position, you wouldn?t want the listener to hear the first few bars of the song being played at the ramping up speed.? So you would have to turn the turntable backwards one half turn.? This would ensure that the song would start at the right speed at the right time.
If you did everything correctly, then listener would notice nothing.? If you messed up even one detail, it would be obvious.
Very often people question the little details that involve customers.? ?Are they really necessary?? they may ask.? In many cases those details are part of the experience that you hope will separate your company from the competition.
Keep your organization in tune by making sure your team understands their role in making sweet music.
