Don't Make this Customer Service Mistake

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In a world where cameras are everywhere, you don’t want to make this customer service mistake. It sees employees say or do things that should never been seen or heard by the public.

For those who work with customers, this may require a mindset shift, as they may be sure no one is aware of them bending the rules or saying some unkind words.

But can you risk this in a world where a bad review or an embarrassing moment could go viral? Profit from this important reminder, in this week’s episode of The 2 Minute Takeaway Podcast.

Let’s Make Your Meeting Memorable

As a Motivational Keynote Speaker, Ken Okel works with leaders and organizations to boost productivity, performance, and profits. At conferences, conventions, and company meetings, he engages audiences with new ways to maximize their time at work. To see a sample of his keynote and workshop presentations, visit: https://www.kenokel.com/videos/ And sometimes he leads groups in his paper hat exercise, a great way to learn about how your react to an unexpected challenge. More than a meeting…it’s an experience.

The 2 Minute Takeaway Podcast

The 2 Minute Takeaway Podcast gives you quick leadership tips that you can use on the job or in your business right away. It’s all about making you more effective and productive, and teaching you how to get more done at work, and why you should not make this customer service mistake.

Subscribe on Apple Podcasts so you’ll never miss an episode of this podcast. Every week you’ll receive a quick tip designed to change the way you deal with challenges on the job. If you enjoy the 2 Minute Takeaway Podcast, subscribe on Apple Podcasts. Just click the image below.

If you like the way Ken thinks you also might enjoy his YouTube channel. While there you can check out clips of some of his professional speaking presentations and his famous Paper Hat team building exercise, which is a great way to improve employee engagement.

And Ken engages audiences through virtual presentations.