In today’s world, bad first impressions can be costly for a business, so you may want to consider these three common customer service mistakes. While some may seem familiar, you need to realize not everyone may realize they’re doing things to turnoff customers.
If you’re aware of these problems, then you can make sure they won’t become part of your customer experience. And these tips may also start a discussion that can uncover other potential issues.
Protect your business from costly customer mistakes in this episode of Bite-Sized Brilliance.
Order your copy of Ken’s new book, Get Better! at Amazon.
Are you ready to rock your potential? Buckle up! Ken Okel has spent time in pressure-packed industries like broadcast news, hurricane relief, and professional ballet. Yes, you heard that right.
As a keynote speaker, Ken brings insider knowledge, engaging content, and fun to the stage. His talks work very well at the start of a conference, when you want to pump up attendees and make them feel good about coming every year.
You’ll learn things like the power question smart TV reporters ask that you need to start asking on the job, what a balloon can teach you about workloads, and understanding three common customer service mistakes.
Enjoy smart solutions you can easily remember and apply. All talks are customized to the client, which can include a special shout-out to your sponsors. Ken has worked in front of audiences since 1993.
Ken is the author of the books, Stuck on Yellow and Get Better! Find out more about these books at https://www.kenokel.com/book To contact Ken Okel about speaking opportunities call 561-737-4321 or email TVGuy@KenOkel.com.
About Bite-Sized Brilliance
Ken is a big fan of quick tips that contain actionable information. In this weekly series, you’ll get a fresh idea that you can put into practice right away. Like and subscribe to his YouTube channel, so you’ll never miss an episode.
