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Feb, 12 2025

How to Turn a Negative Into a Positive at Work

By |2025-01-25T18:45:43+00:00February 12th, 2025|Categories: 2 Minute Takeaway Podcast|Tags: , |0 Comments

On the job, things will go wrong and it's important to know how to turn a negative into a positive at work. These are the moments when you don't get [...]

Feb, 5 2025

Examples of Good Nonverbal Customer Service

By |2025-01-23T18:52:13+00:00February 5th, 2025|Categories: 2 Minute Takeaway Podcast|Tags: , |0 Comments

Don't expect good nonverbal customer service to happen by accident. Often, it is about superior training from leaders and buy-in from employees.  Once the techniques are embraced, the process can [...]

Jan, 22 2025

How to Improve Teamwork with Recognition Programs

By |2025-01-19T21:59:48+00:00January 22nd, 2025|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on How to Improve Teamwork with Recognition Programs

Leaders can improve teamwork with recognition programs. But the programs may need to be adjusted from something traditional, like an employee of the month award. Instead, you want your employee [...]

Jan, 20 2025

Why Good Leaders Get Worse Over Time

By |2025-01-20T15:10:04+00:00January 20th, 2025|Categories: Articles by Ken Okel|Tags: , |Comments Off on Why Good Leaders Get Worse Over Time

Have you ever noticed how some leaders start strong but lose their edge over time? A recent LinkedIn poll I conducted asked: Why do good leaders get worse over time? [...]

Jan, 15 2025

Authentic Customer Service Tip

By |2025-01-19T22:00:07+00:00January 15th, 2025|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on Authentic Customer Service Tip

If you've ever had a customer service experience where you felt like you were talking to a robot, then you'll appreciate this authentic customer service tip. Customers want to speak [...]

Jan, 14 2025

How to Improve Teamwork in Your Business

By |2025-01-19T22:02:05+00:00January 14th, 2025|Categories: Virtual Learning|Tags: , |Comments Off on How to Improve Teamwork in Your Business

While it’s easy to talk about how to improve teamwork in your business, do you know how to get started? Many leaders aspire to create an environment where colleagues are [...]

Jan, 8 2025

More Work-Life Balance Challenges For Professionals

By |2024-12-25T16:06:04+00:00January 8th, 2025|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on More Work-Life Balance Challenges For Professionals

Life in 2025 will likely present more work-life balance challenges for professionals. In our last episode (#711), we talked about some of the top ones you're dealing with. Let's continue [...]

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