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Jun, 14 2023

Prevent Customer Service Mistakes

By |2023-04-14T19:28:30+00:00June 14th, 2023|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on Prevent Customer Service Mistakes

Some simple steps can help you prevent some customer service mistakes. Employees may be costing your business money due to some common bad habits.  Often, these are a sign of [...]

Jun, 13 2023

What Word Describes Your Business in 2023

By |2023-05-21T21:49:51+00:00June 13th, 2023|Categories: Virtual Learning|Tags: , |Comments Off on What Word Describes Your Business in 2023

If you feel like your organization is not focused on the right things, then ask employees what word describes your business in 2023. It’s a simple exercise that can let [...]

Jun, 12 2023

Ways to Get Mentally Unstuck at Work

By |2023-06-12T12:46:14+00:00June 12th, 2023|Categories: Articles by Ken Okel|Tags: , |Comments Off on Ways to Get Mentally Unstuck at Work

When you need to get creative, it’s good to understand some ways to get mentally unstuck. Whether it’s fear, a deadline, or the need for some new ideas, researchers have [...]

Jun, 5 2023

Business Leaders Must Give Effective Work Instructions

By |2023-06-05T13:15:28+00:00June 5th, 2023|Categories: Articles by Ken Okel|Tags: , |Comments Off on Business Leaders Must Give Effective Work Instructions

Effective work instructions could be the missing piece in your organization. As a business leader, providing clear and concise directions to your employees will likely create a productive work environment [...]

May, 31 2023

Mixed Messages Hurt Your Business

By |2023-04-01T18:03:01+00:00May 31st, 2023|Categories: 2 Minute Takeaway Podcast|Tags: , , |Comments Off on Mixed Messages Hurt Your Business

Whether you're focused on customers or employees, you need to understand that mixed messages hurt your business. This kind of communication can easily start to happen in successful organizations.  If [...]

May, 29 2023

Preparing Your Business for Employee Vacations

By |2023-05-29T15:27:15+00:00May 29th, 2023|Categories: Articles by Ken Okel|Tags: |Comments Off on Preparing Your Business for Employee Vacations

Smart leaders understand the importance of preparing your business for employee vacations. Whether it’s a summer getaway or a winter break, you want to make sure productivity stays high when [...]

May, 24 2023

Find Your Business Heroes

By |2023-03-24T21:27:47+00:00May 24th, 2023|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on Find Your Business Heroes

If you're concerned about employee retention and engagement, then you should find your business heroes. These are the people who make a big difference in your organization, even though many [...]

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