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Aug, 9 2023

Stop Ignoring Customer Complaints

By |2023-05-05T15:27:28+00:00August 9th, 2023|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on Stop Ignoring Customer Complaints

Stop ignoring customer complaints because they may hold some important truths for your business. Yes, there is a group of people who are never happy about anything and will nitpick [...]

Aug, 8 2023

Webinar Presentation Tip

By |2023-07-04T22:24:05+00:00August 8th, 2023|Categories: Virtual Learning|Tags: , |Comments Off on Webinar Presentation Tip

Whether you’re connecting with customers or employees, you’ll likely benefit from this webinar presentation tip. Over the past few years, webinars, covering things like training or sales, have become a [...]

Aug, 1 2023

Should You Fire Your Customers?

By |2023-07-04T17:22:07+00:00August 1st, 2023|Categories: Virtual Learning|Tags: , |Comments Off on Should You Fire Your Customers?

If you’ve ever worked in business, then you may have wondered whether you should fire your customers. While customers make everything possible, some of them can be overly demanding, which [...]

Jul, 31 2023

Rainy Day Activities for Your Business

By |2023-07-31T15:05:37+00:00July 31st, 2023|Categories: Articles by Ken Okel|Tags: , |Comments Off on Rainy Day Activities for Your Business

Rainy day activities can have a valuable impact on your business. Otherwise, you and your team may miss out on a great opportunity to update some processes or things that [...]

Jul, 26 2023

Leadership Overreactions

By |2023-05-03T20:57:28+00:00July 26th, 2023|Categories: 2 Minute Takeaway Podcast|Tags: , |Comments Off on Leadership Overreactions

Leadership overreactions happen when a leader tries to quickly solve a problem but actually makes the situation worse. Keep in mind these actions often come from good intentions.  But the [...]

Jul, 24 2023

Solving Frustration at Work

By |2023-08-17T21:40:48+00:00July 24th, 2023|Categories: Articles by Ken Okel|Tags: , |Comments Off on Solving Frustration at Work

While leaders may acknowledge employee engagement problems, very often there’s not much consideration about solving frustration at work. If left unaddressed, little issues will grow like weeds and have a [...]

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