Do You Need a Bad News Buffer?
Leaders who may feel overwhelmed by unexpected change may want to create a bad news buffer in their business. This is a person who first receives any bad news from [...]
Mar, 4
2025
Feb, 26
2025
Making Good Decisions When You Get Bad News
How are you at making good decisions when you get bad news? Because some people will rush into a solution, as soon as they hear the bad news. This may [...]
Feb, 24
2025
Is the AI Honeymoon Over for Your Business?
For a while, the AI Honeymoon was in full swing—Artificial Intelligence was the shiny new toy everyone wanted to play with. But now, as its capabilities grow, the honeymoon phase [...]
Feb, 19
2025
Fear of Costly Mistakes at Work
Do you have a fear of costly mistakes at work? For some, it represents their greatest workplace fear. Take a deep breath. While you don't want to make mistakes on [...]
Feb, 18
2025
How to Thank a Business Referral
A good professional skill sees you understand how to thank a business referral. Business referrals open the door to new opportunities to make money. To keep this valuable pipeline flowing, [...]
Feb, 12
2025
How to Turn a Negative Into a Positive at Work
On the job, things will go wrong and it's important to know how to turn a negative into a positive at work. These are the moments when you don't get [...]
Feb, 11
2025
Two Ways Bosses Annoy Employees
Leaders who want to maintain or improve productivity and retention should be aware of two ways bosses annoy employees. These aren’t quirks. Rather, they are bad leadership habits that, while [...]
Feb, 5
2025
Examples of Good Nonverbal Customer Service
Don't expect good nonverbal customer service to happen by accident. Often, it is about superior training from leaders and buy-in from employees. Once the techniques are embraced, the process can [...]
Jan, 29
2025
Before You Sign the Contract
Smart leaders know that before you sign the contract, you need to think about the road ahead. Often, some are so thrilled by a new agreement that they only consider [...]
Jan, 28
2025
Are You Getting Worse on the Job?
Even the best leaders need to make sure they’re not getting worse on the job. Because over time, bad habits or giving up some of your good ones will start [...]