Improve Customer Service
If you want to improve customer service, then you should seek out some outside inspiration. Go into the marketplace and see how other industries handle interactions with the public. Recently [...]
Aug, 21
2018
Aug, 20
2018
Compound Interest: The Price of Your Problems
Think about compound interest, the next time you ignore problems at work. Investor Warren Buffett praises the virtues of compound interest with investments. But the principles of accumulation and time [...]
Aug, 15
2018
Easy Tips for Accepting Feedback
If the thought of negative feedback makes you nervous, then you'll appreciate these easy tips for accepting feedback. The goal is to remove emotion and open the door to improvement. [...]
Aug, 14
2018
More Email Reply All Rules
If your employees struggle to get more done, then you should consider some more email reply all rules. We’ve talked before about this growing problem, where an employee’s email inbox [...]
Aug, 13
2018
Are Your Top Performers Mission Impossible Ready?
In successful organizations, your top performers may remind you of the adventures of the Mission Impossible films and TV show. We like these productions because people, who are really good [...]
Aug, 8
2018
This Process Can Improve Employee Productivity
If you're looking for a process that can improve employee productivity, then you need to not think of all tasks as having equal value. It's very easy to spend too [...]
Aug, 7
2018
Good Time Management Tips
Some good time management tips can have a major impact on your productivity, without requiring a lot of effort. It’s about simple habits that can protect your time and especially [...]
Aug, 6
2018
Do You Worry at Work About the Right Things?
While many effective leaders worry at work, the amount of time spent on worrying should be a concern. A little worrying is healthy and can prevent some mistakes. But does [...]
Aug, 1
2018
Think Playground to Improve Your Productivity
If your goal is to improve your productivity at work, then you may want to think back to your younger days on the playground. In this week's 2 Minute Takeaway [...]
Jul, 31
2018
Asking This Question Could Hurt Your Career
While you may think you’re sharing your wisdom, running an employee training session a certain way could hurt your career. The problem sees you ask the audience a subjective question, [...]