Ep 219: Take the Innovation Test
It's easy to say that your organization is about innovation but how do you know if it's really true? Some great businesses have collapsed because they stopped embracing new ideas, [...]
Sep, 8
2015
Sep, 2
2015
Ep 220: Book Review of Think Big, Act Bigger
Do you struggle when it comes time to think big? Maybe you're grasping for the big idea that can be a game changer for your business. But you're not sure [...]
Aug, 26
2015
Ep 218: Time Management Tip for Busy Professionals
Let's go back into the kitchen for a time management tip for busy people as well as busy professionals. Believe it or not, how the cooking of a Thanksgiving dinner [...]
Aug, 18
2015
Ep 217: A Sneeze Blows Good Customer Service
Faster than you can say, gesundheit, a sneeze can blow your carefully crafted customer service campaigns. It's not the sneeze that's the problem but rather how you behave after it [...]
Aug, 11
2015
Ep 216: Do You Make the $37 Billion Mistake?
A $37 billion mistake sounds like such a large number but it's the total of thousands of little communication problems. A study found these are the mistakes that come from [...]
Aug, 4
2015
It’s Good to Prepare for Failure
If you prepare for failure, then you are likely improving your odds for success. Some will argue that it takes too much time to think about what can go wrong [...]
Jul, 29
2015
How To Add More Productivity To Your Day
Amusement parks, like Disney, have found an easy way to boost visitor productivity. It's through a special ticketing system that allows you to spend less time waiting for the most [...]
Jul, 21
2015
Ep 213: An Easy Way to Become a Better Listener
On the job, do you find that you're surrounded by lots of misunderstandings or mistakes? There's a good chance that you are the root cause of the problem because of [...]
Jul, 14
2015
Ep 212 – Leadership: Avoid Over Involvement
One of the toughest leadership lessons is learning when to let your team do its work, free from your involvement. It's not that your intentions are bad but they may [...]
Jul, 7
2015
Ep 211: Smart Communication Boosts Productivity
How you communicate with others can directly affect your productivity. It's not about being sneaky or using tricks. Rather, it's about anticipating people's needs and offering them a painless solution. [...]