How to be Present at Work
The ability to be present at work represents an important career skill. By present, I don’t just mean being physically in a place. Rather, you’re focused on your most important [...]
Jan, 20
2020
Jan, 13
2020
How to Create Clear Work Instructions
Being able to create clear work instructions will save you time, money, and prevent frustration. Whether the instructions cover an internal process or a customer journey, it’s important people know [...]
Jan, 6
2020
The Art of Employee Training
When done correctly, the art of employee training allows your staff to receive the right information, delivered in the right way, at the right time. Otherwise, you may waste money [...]
Dec, 30
2019
Daily Team Meeting Tips
A daily team meeting is an important business function but sometimes they represent a place where productivity goes to die. As I learned from my time in the world of [...]
Dec, 23
2019
What Vanna White Learned About Emergency Training
Vanna White recently learned an important lesson about training. While White has been a part of Wheel of Fortune for 37 years, as the person who reveals the letters on [...]
Dec, 16
2019
When You’ve Made a Mistake at Work
When you’ve made a mistake at work, what you do next is very important. No matter how good you are, there are going to be times when you do something [...]
Dec, 9
2019
Motivating Your Employees
Your must understand the importance of motivating your employees, especially in high pressure situations. To reach your goals, you may need people to sacrifice and you’ve got to be able [...]
Dec, 2
2019
Effective Feedback: The Self-Checkout Lesson
If you've ever used a grocery store self-checkout machine, you've likely learned an important lesson in effective feedback. Feedback is an important part of improving employee performance. But if you're [...]
Nov, 24
2019
Holiday Vacations: Prepare Your Business
It's smart to take a strategic approach to holiday vacations at your business. While you want employees to enjoy well-deserved time off, you also want to be mindful of how [...]
Nov, 18
2019
Managing a Shooting Star Employee
You’re lucky if you have a shooting star employee. These are your high performers, the people you can rely on to do consistently good work. Plus, they’re able to handle [...]