Go into a busy public building, like an airport, and you’ll likely learn a productivity secret. Inside the airport you’ll see people willingly sitting on the floor. This happens even [...]
We often talk about how you can avoid distractions at work. Have you considered the possibility that you may be the source of some of these distractions? None of these [...]
By anticipating problems, you can control and focus people’s attention. This applies to members of your team as well as customers. The concept is that when people are distracted, by [...]
A trip down a long and twisting hill ended with me realizing that I had just made a big mistake. I had made an assumption and it was wrong. Maybe [...]
Have you ever entered a business and immediately known that you’re dealing with a confused employee? You can tell that the person either hasn’t been trained or lacks backup. This [...]
It can be a challenge to have to learn something new or let go of a trusted and appreciated process. Often our unease about change in the workplace comes from [...]
How do you react when there are mistakes at work? Often what happens is that the person behind the mistake is either raked over the coals in shame or is [...]
I know the word that can strike fear into a room of executives and that word is meetings. While meetings can lead to good discussions, they are often seen as [...]
A lot of people think that shortcuts at work are something to be pursued but often shortcuts can hurt your productivity. The problem is a certain kind of shortcut that [...]
