Saying to, "Use the shotgun on someone," might sound like a violent phrase but if you know the context, you'll think differently. It's one example of how internal, company jargon [...]
Too much of the same is a quality that most businesses would deny having. To the outside world, it's very obvious. Here's the bad news: Too much sameness is bad [...]
Poor cold calls hurt everyone's ability to sell. Cold calls are an important tool for companies getting their product or service into new markets. But when they are done wrong, [...]
Much of what you need to know about effective communication can be explained by the Post-It Note Principle. This all goes back to my days as a TV Reporter, when [...]
Do you remember field trips? For school children and teachers, field trips represent a chance to get out of the classroom and learn something new. You might see how cows [...]
Recently I posted a video of the Magic Fountain of Montju?c, which is found in Barcelona, Spain. A few people have asked me about the clip and there's actually an [...]
If you're looking for personal growth, then you should look at watch advertisements, which feature the 10 and 2 phenomenon. It turns out that time stands still, for the ads, [...]
With a new year fast approaching, you may be thinking about self improvement. Often this takes the form of resolutions, or things that you plan to add to your life, [...]
As a leader, you are going to make judgement calls based on your perception of events. But before you act, you need to realize that not everyone perceives things the [...]
For a business, the fall from good to really bad can be rapid, unexpected, and yet totally obvious to those who are outside the organization. Maybe you've seen it at [...]