Self Improvement – The Two Questions
Top performers share the need for self assessment and self improvement. They have a hunger to get better and move ahead in their careers. Think about people like Steve Jobs, [...]
Nov, 4
2013
Oct, 28
2013
Leadership: Less Superman, More Avengers
For leaders, the fastest path to Burnout City is thinking that you have to be Superman and do everything. This can come from being the best at what you do [...]
Oct, 21
2013
Write Your Letter
When was the last time you wrote a letter to someone expressing your appreciation and gratitude? Recently, Sir Anthony Hopkins wrote that kind of a letter to fellow actor, Bryan [...]
Oct, 14
2013
Productivity: Stop Fearing Failure
The fear of making a mistake has left some afraid to take chances on the job. The problem is that a certain amount of risk is necessary for growth and [...]
Oct, 7
2013
What’s Your Expensive Paperweight?
Joe just bought the latest smartphone. It's also his first. He has always been intrigued by the devices and decided he deserved the top of the line model. Unfortunately, a [...]
Sep, 30
2013
Don’t Watch Your Competition
Constantly watching your competition is a big mistake. Because when your eyes are on others, you're not paying enough attention to what you're doing. Come into my world and I'll [...]
Sep, 23
2013
Why People Sit Next to the Trash
The designers of American airports might be surprised at that fact that many travelers want to sit next to the trash. For years, the designers agonized over creating as much [...]
Sep, 16
2013
Productivity Tip: Ask The Extra Question
Asking an extra question can prevent a lot of misunderstandings and wasted time. These are the problems that distract you from your big picture goals. Imagine a workplace where a [...]
Sep, 9
2013
This Doesn’t Work – A Customer Service Lesson
What can a broken conveyor belt teach you about customer service? Hop on a train with me as we discuss a challenge that happened at a big box retailer that's [...]
Sep, 2
2013
Post Labor Day Bad News – Overcome the Stress
As Labor Day signals the end of summer vacations, you may have realized that it will be a while before your next break. Worse yet, is some news from the [...]