Put Down the Chainsaw and Make Better Decisions
Stress and deadline pressure can make you feel that you have to make fast decisions. But are they the right decisions? Sometimes it may feel like you're having to cut [...]
Jun, 4
2012
May, 28
2012
Life Lessons From A Full DVR
Some of the best life lessons can come from inanimate objects. In my case, it was from a Digital Video Recorder (also known as Tivo) that told me it was [...]
May, 21
2012
Forgotten Million Dollar Ideas
As someone who gives presentations to companies and associations, I'm a big fan of seeing people learn new things. You don't get better in today's business world by staying the [...]
May, 7
2012
What Cleopatra Taught Me About Mistakes
How do you react when a mistake happens in front of your customers? Too often, we reach for the panic button. I received a lesson in dealing with mistakes from [...]
Apr, 30
2012
Where Too Many Ideas Go To Die
Too many leaders demand breakthroughs from their teams but don't want to embrace new ideas. Do you see the problem in this scenario? The ideas are sent to what I [...]
Apr, 16
2012
Leadership: Don’t Let Deadlines Kill You
Recently, I was asked what can be done if you have an employee who can't meet deadlines. To further complicate the situation, you don't have the ability to discipline or [...]
Apr, 9
2012
Sales and Customer Service: When Something Feels Wrong
You deserve more credit than you think for knowing when something is wrong and when it just doesn't feel right. It's a gut instinct we all share. You can't turn [...]
Apr, 2
2012
Teamwork: Hitting the Right Note
Can the success or failure of an organization be due to the actions of one person? And can a mediocre performer negate the efforts of your stars? As someone who [...]
Mar, 19
2012
If You’re a Leader, This Should Scare You
If you manage people, then you should be very nervous after reading two recent studies. Canada Life Group Insurance discovered that 85 percent of employees say lifestyle factors or personal [...]
Mar, 12
2012
Leadership: Should the Hammer Blame the Nail
Good leaders understand that you have to make adjustments to get the job done. But too often, leadership becomes a battle of wills, where you push your team to do [...]