How Full Is Your Tip Jar
Imagine that you and your company's future depends on a tip jar. We're used to seeing tip jars in service related businesses, like coffee shops. The jars give us a [...]
Mar, 5
2012
Feb, 27
2012
Why Angelina Jolie Has a Leg Up On Your Business
When people look back at the 2012 Academy Awards, they may have a hard time remembering the winners but will likely remember Angelina Jolie's dramatic onstage appearance. Jolie, who was [...]
Feb, 20
2012
Does A 96 Day Wait Seem Like A Long Time
Hope you enjoyed the Presidents Day holiday weekend. The next federal holiday that gives most of us another three day weekend won't be until Memorial Day. That's 96 days away. [...]
Feb, 13
2012
Recipe For A Comeback
If your business is in a rut, the idea of a comeback is very appealing. In our culture, we love the story of someone picking themselves up and then reaching [...]
Jan, 30
2012
The Letter You’ll Never Send
Sit down and write a thank you letter to your organization from your best customer. This is not a letter to your customer. It's designed to be from their perspective [...]
Jan, 23
2012
Do Runaway Shoes Steal Your Time
Habits in your personal life could be hurting you professionally. To Clear the Path of some outdated practices, let me take you into my bedroom closet. A quick inspection made [...]
Jan, 9
2012
Do You Treat Your Staff Like Telemarketers
How good are you at listening when you're under pressure? It's very easy to block out and push people away when you're occupied with an important task. But you might [...]
Jan, 2
2012
Can You Afford To Wait
It happens all the time in professional sports. On the final day of the regular season, a handful of teams are on the playoff "bubble." These are teams that have [...]
Dec, 19
2011
Productivity: Is Your Team On The Mediocrity Slide
Great organizations do not change for the worse overnight. It's something that happens in stages. For an organization going down the mediocrity slide, it will take a very long time [...]
Dec, 12
2011
Sales: A New Kind of Creepy
I have a printer that's flirting with a sledgehammer so I'm starting to think about buying a replacement. The other day, I was in a Best Buy store, picking up [...]