What Are Your Customer’s Needs?
The other day I was in the new terminal at the Raleigh-Durham airport in North Carolina. It's a pleasant place to fly out of (Are you listening Atlanta?) and I [...]
Aug, 9
2009
Jul, 29
2009
The Price of Free
Back in my TV news days, I would sometimes enjoy a hair and makeup allowance from the TV station. Usually this would be a reimbursement of my expenses.But at one [...]
Jul, 26
2009
The Gas Can Mystery… Jumping To Conclusions
Today I saw a truck pulling a trailer make a left turn. The trailer was filled with all sorts of gas powered landscaping tools. It?s a familiar sight in South [...]
Jul, 22
2009
The Flashing Light of Something New
Years ago, my mother and I went on a reconnaissance mission. We were in a department store to look at a new invention called a video cassette recorder. The idea [...]
Jul, 19
2009
McDonalds Sips Into Success…
Recently, I opened a magazine and noticed a four page glossy advertisement from McDonalds. The interesting thing about the ad is that it had nothing to do with hamburgers, Big [...]
Jul, 15
2009
The Question of Time
Sometimes I'm asked about how I find the time to get everything done in my life. I do enjoy being busy and can juggle full time work with part time [...]
Jul, 13
2009
The Unspoken Truth About a Cool Word
Mokita (pronounced moe-KEE-tah) is an interesting word from New Guinea. It refers to a truth that everyone knows but nobody speaks of, especially in social situations. The concept of unspoken [...]