The Easy Hike Earl chapter showcases a great example of why it’s important to understand client exceptions. Earl was a nature guide who mistakenly believed that everyone wanted to do the kind of hikes that he enjoyed.
Others considered them to be nothing more than a guided, forced march.
The Easy Hike Earl problem can also happen with employee training, as well as customer offerings. You can’t take people’s expectations for granted.
Let’s make sure you stay on the right path in this special bonus material from my new book, Get Better!
Pick up your copy of Get Better! today at Amazon: https://amzn.to/3SzvTjk
Order your copy at Amazon.
Are you ready to rock your potential? Buckle up! Ken Okel has spent time in pressure-packed industries like broadcast news, hurricane relief, and professional ballet. Yes, you heard that right.
As a keynote speaker, Ken brings insider knowledge, engaging content, and fun to the stage. His talks work very well at the start of a conference, when you want to pump up attendees and make them feel good about coming every year.
You’ll learn things like the power question smart TV reporters ask that you need to start asking on the job, what a balloon can teach you about workloads, and what you can learn from the phrase, Don’t Open the Oven.
Enjoy smart solutions you can easily remember and apply. All talks are customized to the client, which can include a special shout-out to your sponsors. Ken has worked in front of audiences since 1993.
Ken is the author of the book, Stuck on Yellow. Find out more about the book and read an excerpt at https://www.kenokel.com/book To contact Ken Okel about speaking opportunities call 561-737-4321 or email TVGuy@KenOkel.com.
About Bite-Sized Brilliance
Ken is a big fan of quick tips that contain actionable information. In this weekly series, you’ll get a fresh idea that you can put into practice right away. Like and subscribe to his YouTube channel, so you’ll never miss an episode.
