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Faster than you can say, gesundheit, a sneeze can blow your carefully crafted customer service campaigns. It’s not the sneeze that’s the problem but rather how you behave after it happens. Wouldn’t it make sense to think about how you’ll act in these situations, before they happen?
In this week’s 2 Minute Takeaway Podcast, we pull out a box of tissues and talk about how these problems can occur, even at four star resorts. You’ll also learn a process to prepare yourself for those times when you have one chance to make a good first impression.
Maybe it’s time to bring Ken Okel to your next meeting…
The 2 Minute Takeaway Podcast gives you quick leadership tips that you can use on the job or in your business right away. It’s all about making you more effective and productive, especially if you feel too busy at work and have a bad habit of ignoring problems.
Author and Productivity Expert, Ken Okel, believes that our path to success is not a straight line but rather an obstacle course. How you navigate your work life will determine your success. And sometimes it means knowing how to ask for help.
Why not subscribe on iTunes so you’ll never miss an episode. Every week you’ll receive a quick tip designed to change the way you deal with challenges on the job. If you enjoy the 2 Minute Takeaway Podcast, then maybe you’d like to leave a review on iTunes, so we can spread the word.
If you like the way I think you also might enjoy Ken Okel’s YouTube channel. While there you can check out clips of some of his professional speaking presentations and his famous paper hat team building exercise.
About Ken Okel
Ken Okel works with leaders and organizations to boost productivity, performance, and profits. At conferences, conventions, and company meetings, he engages audiences with new ways to maximize their time at work. To see a sample of his keynote and workshop presentations, visit: https://www.kenokel.com/videos/
