Stop Ignoring Customer Complaints
Stop ignoring customer complaints because they may hold some important truths for your business. Yes, there is a group of people who are never happy about anything and will nitpick [...]
Aug, 9
2023
Aug, 2
2023
Get Ready for a Layoff
In today's uncertain business climate, it's smart to get ready for a layoff. Even the most optimistic employee should be prepared to hear bad news. After all, someone you've never [...]
Jul, 26
2023
Leadership Overreactions
Leadership overreactions happen when a leader tries to quickly solve a problem but actually makes the situation worse. Keep in mind these actions often come from good intentions. But the [...]
Jul, 19
2023
Stop Fearing Failure
While success should be your professional goal, you need to stop fearing failure. Because when things don't go well or as planned, some important growth can happen. What if failure [...]
Jul, 12
2023
Do You Make These Common Leadership Mistakes?
Busy or demanding times can make even the most effective managers fall into these common leadership mistakes. The problems can slow down a successful organization and take people's focus off [...]
Jul, 5
2023
Can You Lead Under Pressure?
Even the most successful people need to consider if you can lead under pressure. It takes a different set of skills to get through stressful days and unexpected challenges. Maybe [...]
Jun, 28
2023
Reasons Why You Lose Employees
Leaders need to understand the reasons why you lose employees. People have always switched from one job to another. Usually, it's not a random choice. Rather than trying to get [...]
Jun, 21
2023
How to Answer Employee Questions
Leaders can immediately improve company culture if they learn how to answer employee questions. This is not just about the information you share but how you conduct yourself in that [...]
Jun, 14
2023
Prevent Customer Service Mistakes
Some simple steps can help you prevent some customer service mistakes. Employees may be costing your business money due to some common bad habits. Often, these are a sign of [...]
Jun, 7
2023
Get More Success at Work
While you want to improve your performance on the job, you may not know how to get more success at work. I believe four key areas can help provide a [...]