End Customer Service
If your company is serious about helping customers, then it may be time to end your customer service. I'm not suggesting that you should stop helping people but rather stop [...]
Jun, 17
2013
Jun, 4
2013
Ep 103 – Stop Sharing Company Problems
If employees like to "overshare" information with your customers, then your new mantra for them needs to be, "zip it!" This week's 2 Minute Takeaway Podcast tells you why giving [...]