While you may feel your business provides excellent service, you should ask whether your customer experience needs a punch list. A punch list is often used in construction projects as [...]
A lot of successful leaders want to spend less time answering employee questions. It’s not that they don’t want to be helpful but they understand they only have so many [...]
It’s guaranteed that things will go wrong at work but do you know how to empower yourself after a setback? It’s an important skill, as it opens the door to [...]
Some leaders make a big mistake when they don’t consider the cost of micromanagement. Sure, it’s important to make sure employees do things correctly. But if you’re providing a distracting [...]
A lot of businesses struggle with the question of whether you should DIY professional services. You have a need to get some new, specific task done and it’s tempting to [...]
If you can embrace a new communication process, then you can master how to make a fast change at work. Businesses often find themselves needing to respond to new demands [...]
These three employee turnoffs could be root cause of your hiring and retention issues. They are common organizational and leadership mistakes. The good news is that these shortcomings can be [...]
In business, you need to consider what to do if you’re running late. Lateness is a common complaint and one that could hurt your work relationships and even cost you [...]
While you may not immediately think of this sign of poor leadership, once you see it, you’ll probably notice it a lot more. It involves signs, paper signs that some [...]
During a time of tight budgets, leaders may ask, “Should send my employees to conferences?” As someone who speaks at and attends at lot of conferences and annual meetings, I’m [...]
