Imagine a business that consistently loses money, plans to cut services, and charges customers more money for those services.? In most cases it wouldn?t survive very long.? But for the [...]
After 15 years with the same company, a friend of mine is worried about losing her job.? She?s been promoted several times within the organization.? But now, the company has [...]
The news that Larry King will soon step down from his nightly talk show on CNN has hardly been a surprise.? When your age is going up, your ratings are [...]
I recently had to pick up some coffee for a board retreat.? I knew that Dunkin? Doughnuts sells a box of coffee, which is known as a?Box of Joe.?I then [...]
General Stanley McChrystal found himself in a situation that may be familiar to a lot of us: Having to apologize to your boss for something you said. The problem with [...]
Would it help your business if your team could listen better? Could it cut down on mistakes, boost productivity, and produce happier customers? If the answer is, yes, then watch [...]
While preparing to board a recent US Airways flight, the gate agent made a surprising announcement. ?The overhead bins on the plane are full so all carry on baggage will [...]
Some?people have a verbal habit that can become a serious turnoff to others.?For instance, parents of teenagers may have noticed their kids using the word, "like" a lot.?Fortunately, most children [...]
One of the things I like about giving presentations to companies is meeting a new group of people and exchanging ideas. Recently several attendees and I had a great discussion [...]