Poor Training Produces Poor Results
If you want a job or a task done correctly, then you need to understand that poor training produces poor results. When you assume someone will understand exactly what you [...]
Oct, 2
2024
Sep, 4
2024
Who’s Watching You?
In your career, it's important to consider who's watching you. There's a good chance you may be exhibiting behavior that hurts you but you believe that you can get away [...]
Aug, 13
2024
Shortcut Understanding With Smart Phrases
If you can shortcut understanding with smart phrases, then you can improve your customer service and employee training. In business, your ability to clearly convey information will likely define your [...]
Jun, 12
2024
Dance Your Way to Better Employee Training
Let a trip to the dance floor provide you with inspiration for better employee training. Ideally, you want your employee training to become second nature for people. This prevents a [...]
May, 14
2024
Easy Hike Earl
The Easy Hike Earl chapter showcases a great example of why it’s important to understand client exceptions. Earl was a nature guide who mistakenly believed that everyone wanted to do [...]
Feb, 22
2021
Is Your Employee Training Remembered?
When there’s a crisis and something important needs to be done, ask yourself, was your employee training remembered? Otherwise, performance and profitability will suffer. Training and especially cross-training at work [...]
Feb, 19
2020
How to Improve Your Employee Training
When you improve your employee training, you'll see employee performance grow. Many know they need outside help but aren't sure what's the best way to get the desired skills. If [...]
Jan, 29
2020
Does Your Employee Training Prepare You for Unexpected Emergencies?
Good employee training allows a business to function, at a high level, when there is an unexpected emergency. These challenges paralyze an organization, when an employee is absent for an [...]
Jan, 6
2020
The Art of Employee Training
When done correctly, the art of employee training allows your staff to receive the right information, delivered in the right way, at the right time. Otherwise, you may waste money [...]
Nov, 5
2012
Details Matter: It’s All About the Chairs
As someone who speaks to audiences, I'm hypersensitive about how a meeting space is arranged. I've come to a realization: The people who set up the chairs usually aren't concerned [...]