Ep 72 – Do You Shotgun Your Customers
It can be very easy to use your internal company lingo with your customers. The problem is that you now have a group of people who have no idea what [...]
Oct, 31
2012
Sep, 30
2010
Employee Hot Fudge Training
A Denny?s Restaurant may not seem the most likely place to go after a night of ?liquid enjoyment? but that?s where a friend of mine and I found ourselves more [...]