To Facebook - An unexpected and potentially unnecessary change that is made without any consideration of how it could affect customers. Recently fans of Facebook may have found themselves squinting [...]
About 20 years ago, I spent two days surrounded by belts and ties. It was there that I learned a valuable lesson about business and one of the biggest threats [...]
If you drive in South Florida, you?ve probably experienced a few flat tires.? Perhaps metal screws and other sharp objects also like to spend winters in our warm climate. I?ve [...]
CNN freshly fired anchor, Rick Sanchez, can now pull up a chair next to Mel Gibson at the table of celebrities who have made insensitive and hurtful remarks. ?To find [...]
Are company retreats in danger of becoming the equivalent of running a sprinkler system in the rain?? These gatherings aren?t necessarily about creative thought but rather getting people to fall [...]
While I college I once worked on the radio as a disc jockey.? Okay, by work, I don?t really mean, ?paid.?? And by radio, I?m talking about a campus station. [...]
Have you ever witnessed two coworkers hearing the same instructions but interpreting it differently?? Did the resulting misunderstanding or confusion waste time or money? Ever hear the Jimi Hendrix song, [...]
Imagine a business that consistently loses money, plans to cut services, and charges customers more money for those services.? In most cases it wouldn?t survive very long.? But for the [...]