Easy Hike Earl
The Easy Hike Earl chapter showcases a great example of why it’s important to understand client exceptions. Earl was a nature guide who mistakenly believed that everyone wanted to do [...]
May, 14
2024
May, 7
2024
Nickel and Dime Danny
The Nickel and Dime Danny chapter gives you a funny look at the lengths some employees will take to get back at their employers. While my book, Get Better! provides [...]
Apr, 30
2024
The Escape Artist Boss
The Escape Artist chapter provides a funny example of the lengths some leaders will go to, in order to avoid their quirky issues. This true story sees a new CEO [...]
Apr, 23
2024
Don’t be Afraid
The Don’t be Afraid chapter of Get Better! provides a good message for high achievers, who may need to be pushed. Sometimes, when you’re really good, you stop growing professionally. [...]
Apr, 16
2024
Watch Yourself Willie
The Watch Yourself Willie chapter provides an important lesson in approaching feedback, especially when it could be negative. It came from a top TV news executive. When it comes to [...]
Apr, 9
2024
Don’t Open the Oven
The Don’t Open the Oven chapter provides an important lesson in avoiding micromanagement. It comes from a professional chef. In your world, you may feel like your employees need some [...]
Apr, 2
2024
Beautiful Is Hard
The Beautiful Is Hard chapter of my new book, Get Better!, is about embracing higher standards when you may be tempted to take some shortcuts. This lesson takes place in [...]
Mar, 26
2024
Get to Tomorrow Chapter
The Get To Tomorrow chapter of my new book, Get Better!, is about making it through challenging days at work. Tough times are a part of business but you need [...]
Mar, 19
2024
Frustration Is a Choice Chapter: Get Better!
The Frustration Is a Choice chapter of my new book, Get Better!, is about finding a positive way to deal with disappointment at work. You’ll meet a professional ballet dancer, [...]
Mar, 12
2024
Get Better! 20 Pushups Pat
The 20 Pushups Pat chapter of my new book, Get Better!, is all about setting higher standards in your life. You’ll meet the man in charge of a detention center [...]