Can a $2 Part Make You Millions
When I tell people about my Clear the Path philosophy, I explain that when you try new things, sometimes answers will emerge to problems that you don't even know you [...]
Sep, 5
2011
Aug, 31
2011
Ep 12 – Spinning Records & Making Sales
Is it worth your team's time to worry about the little details that go into customer service? In this week's 2 Minute Takeaway Podcast you'll get the answer [...]
Aug, 29
2011
Treat Your Business Like a Roller Coaster
Quick, answer these questions: When someone calls your company, what's the first thing that's said to them either from a live person or an automated system? Do all the prompts [...]
Aug, 27
2011
Open Letter to Alpesh Chokshi, American Express
Dear Mr. Chokshi, Thank you for your recent welcome letter regarding my purchase of a PASS card from American Express. My family was excited to learn of a program that [...]
Aug, 24
2011
Ep 11 – What Separates Success & Failure
In this week's 2 Minute Takeaway Podcast we talk about how it's very easy to rush to judgment, blaming ourselves for a problem that could have a simple [...]
Aug, 22
2011
Train Employees Early Or Pay Later
When someone joins your organization, how well is he or she trained? Are policies in place to make sure they learned what they need to know? The rush to make [...]
Aug, 17
2011
Ep 10 – Relying On Past Glory
In this week's 2 Minute Takeaway Podcast we talk about how past success could be holding you back in the present. It may be time for some historical [...]
Aug, 15
2011
What a Trash Can Taught Me About Sales
While you may do a ton of advertising, do you ever find that your customers still don't understand the services you have to offer? Sometimes it's as if [...]
Aug, 9
2011
Ep 9 – Trust On the Job
In this week's 2 Minute Takeaway Podcast we talk about trust in the workplace. To get the discussion started, we look for inspiration from the movies. This podcast [...]
Aug, 8
2011
Could You Be On Hoarders: Email Edition
The TV show, Hoarders, profiles people who suffer from massive clutter issues. You see it consume their lives. As viewers it's easy to shake your head at these individuals, while [...]