Leadership speakers in Miami Orlando

Sep, 19 2011

Customer Service: How Do You Say You’re Sorry

By Ken Okel|2011-09-19T14:29:53+00:00September 19th, 2011|Categories: Articles by Ken Okel|Tags: apologizing to customers, Clear the path, customer service, Florida professional speakers, how do I get repeat business, how do you handle upset customers, ken okel, Leadership speakers in Miami Orlando, policies for angry customers|Comments Off on Customer Service: How Do You Say You’re Sorry

Everyone loves dealing with happy customers but how does your company handle those times when you've made a mistake? The handing of that customer service situation can be difference between [...]

Sep, 5 2011

Can a $2 Part Make You Millions

By Ken Okel|2011-09-05T20:27:45+00:00September 5th, 2011|Categories: Articles by Ken Okel|Tags: branding, Clear the path, customer service, I can't find what I'm looking for, ken okel, Leadership speakers in Miami Orlando, light bulb, Professional speakers in Florida, Radio Shack|Comments Off on Can a $2 Part Make You Millions

When I tell people about my Clear the Path philosophy, I explain that when you try new things, sometimes answers will emerge to problems that you don't even know you [...]