making a good first impression

Jul, 17 2015

Can a Sneeze Blow Away Your Business?

By |2017-03-19T15:19:49+00:00July 17th, 2015|Categories: Articles by Ken Okel|Tags: , , , |Comments Off on Can a Sneeze Blow Away Your Business?

Does your business have a sneeze plan? While it may sound obsessive, do you have a policy for what happens when an employee sneezes in front of a customer or [...]

Nov, 7 2011

Customer Service: The Snot Heard Round the World

By |2011-11-07T21:16:15+00:00November 7th, 2011|Categories: Articles by Ken Okel|Tags: , , , , , , , |Comments Off on Customer Service: The Snot Heard Round the World

Is your customer service vulnerable? Is there something you forgot that could cost you business? These are the concerns that keep business owners up at night. Let's Clear the Path [...]

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