Ep 118 – Give the Can
"Give the can" is a simple phrase but one that can have a powerful impact on your customers. In this week's 2 Minute Takeaway Podcast you'll find out how this [...]
Sep, 11
2013
Sep, 4
2013
Ep 117 – Get Selfish at Work
I know it sounds like the most counterproductive advice you'll ever hear but you probably need to get a little more selfish on the job. In this week's 2 Minute [...]
Aug, 27
2013
Ep 116- Going Too Fast
It is easy to be seduced by a need for speed but you may be racing toward big mistakes. You can go too fast. This week's 2 Minute Takeaway Podcast [...]
Jul, 6
2011
Can You Skydive At Work
Sometimes you have trick your mind when faced with a challenge. It can grow like a weed in your head and keep you from getting things done. Imagine that you're [...]
Jun, 29
2011
Can Free Rip You Off
Do people in your company take pride in getting a good deal? Does your team judge a good deal solely on the basis of price? This policy can result in [...]
May, 30
2011
Get What You Want…With Humor
What do you do when your customer's inadvertent actions are costing you time and money? Recently when waiting to board an airplane, I noticed just this situation. It's in the [...]
Apr, 18
2011
The Czech President Must Be Stopped
One of the latest viral videos shows Czechoslovakian President Vaclav Klaus pocketing a fancy jewel-encrusted pen just after it was used in a signing ceremony with Chilean President Sabastian Pinera. [...]
Apr, 11
2011
Apr, 6
2011
Expect Success, Receive Failure…
The other day I received a rejection letter in the mail. I'm okay with the news. After all, you can't do business or dance with every belle at the ball. [...]
Apr, 4
2011
Got Stress, Think Suitcase Wheels…
The news of a recent survey that shows that 77% of Americans are stressed about something at work could make you think that the other 23% are lying. The recession [...]