miami

Dec, 6 2010

Help a Hero

By |2010-12-06T20:21:25+00:00December 6th, 2010|Categories: Miscellaneous|Tags: , , , , , , , , , |Comments Off on Help a Hero

They don't wear capes but in your organization, you'll likely find several heroes. These people can save you time, money, and frustration. But far too often, they're forced to be [...]

Nov, 29 2010

Who Gets Hired: Paul McCartney or a Piano Teacher

By |2010-11-29T21:25:05+00:00November 29th, 2010|Categories: Miscellaneous|Tags: , , , , , , , , , , , |Comments Off on Who Gets Hired: Paul McCartney or a Piano Teacher

Imagine that a company wants to hire a musician to write some jingles. Criteria for the job is listed in an advertisement. By chance, recording superstar, Paul McCartney, sees that [...]

Nov, 22 2010

Time Management Is About Choices

By |2010-11-22T21:48:13+00:00November 22nd, 2010|Categories: Miscellaneous|Tags: , , , , , , , , , |Comments Off on Time Management Is About Choices

Through an informal survey, I asked a group of people about the biggest challenge they face in their businesses. Not having to get enough time to get things done was [...]

Nov, 17 2010

What the TSA Doesn’t Know

By |2010-11-17T19:37:22+00:00November 17th, 2010|Categories: Miscellaneous|Tags: , , , , , , , , , , , |Comments Off on What the TSA Doesn’t Know

Just a few days away from one of the busiest travel holidays of the year, the Transportation Security Administration (TSA) found itself in a public relations war. At issue are [...]

Nov, 15 2010

Does Complaining Go Out of Fashion

By |2010-11-15T20:30:55+00:00November 15th, 2010|Categories: Miscellaneous|Tags: , , , , , , , , |Comments Off on Does Complaining Go Out of Fashion

A few years ago, I was juggling several workplace emergencies when an employee burst into my office. I could tell something was wrong with her. Had a family member died, [...]

Nov, 8 2010

Change and Your Dishwasher

By |2010-11-08T21:57:56+00:00November 8th, 2010|Categories: Miscellaneous|Tags: , , , , , , , , , , |Comments Off on Change and Your Dishwasher

If you want to start a quick argument with a loved one, try telling him or her how to load a dishwasher. Dishwashers are designed to give the owner a [...]

Nov, 5 2010

Do You Facebook Your Customers?

By |2010-11-05T15:02:34+00:00November 5th, 2010|Categories: Miscellaneous|Tags: , , , , , , , , , , |Comments Off on Do You Facebook Your Customers?

To Facebook - An unexpected and potentially unnecessary change that is made without any consideration of how it could affect customers. Recently fans of Facebook may have found themselves squinting [...]

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