Do Your Customers Hold Their Breath

By |2012-09-10T19:14:01+00:00September 10th, 2012|Categories: Articles by Ken Okel|Tags: , , , , , |Comments Off on Do Your Customers Hold Their Breath

You know the feeling. You enter a business with a customer service need and you feel yourself tensing up. Why? You?ve become so accustomed to a bad experience that you?re [...]