This Doesn’t Work – A Customer Service Lesson

By |2013-09-09T19:50:16+00:00September 9th, 2013|Categories: Articles by Ken Okel|Tags: , , , , , , |Comments Off on This Doesn’t Work – A Customer Service Lesson

What can a broken conveyor belt teach you about customer service? Hop on a train with me as we discuss a challenge that happened at a big box retailer that's [...]