Encourage or Order?
When you talk to customers or employees, do you encourage or order them to do things? If you're not careful, you may be perceived as being bossy, rather than really [...]
When you talk to customers or employees, do you encourage or order them to do things? If you're not careful, you may be perceived as being bossy, rather than really [...]
Have you allowed a big fish story to become a key part of your employee engagement or customer communication? This kind of story usually highlights a past success or one [...]
On the job, do you wish you could prevent interruptions at work? These are little distractions that disrupt your focus and hurt your productivity. While you want to stay in [...]
Leaders may believe there's nothing wrong with giving employees one more thing to do. In the past, managers may have been able to get away with it but with the [...]
Leaders sometimes fall into a trap, when they think about their day as being busy or effective. It can be easy to think that a schedule that sees you race [...]
While you likely can't add more hours to your workday, you can get more done if you can improve your focus. You want to increase those times when you block [...]
Leaders, who want to keep their top talent, should consider this employee retention strategy. It represents a simple and effective way to help an employee recommit to your organization. This [...]
Leaders, who are introducing a new process at work, may need to get help with change management. Because sometimes an unexpected issue may come up. The solution may not be [...]
Leaders, at businesses that need new ideas but can't come up with any, understand they need more innovation. But creative solutions don't usually magically appear when you need them most. [...]
Leaders who want to try news things at work, need to make sure there is enough time for change. Otherwise, you may find your great idea, like a new sales [...]