Could You Make This Mistake and “F-K” Your Customers
It's the kind of little mistake that can happen easily but be hard to overcome. The following story is true and is from a few years ago. And in case [...]
Dec, 10
2012
Nov, 28
2012
Ep 76 – The Mystery of the Missing Kiss
It can be easy to come to conclusions based on faulty information. In this week's 2 Minute Takeaway Podcast, we consider how these misunderstandings can waste a lot of your [...]
Aug, 8
2011
Could You Be On Hoarders: Email Edition
The TV show, Hoarders, profiles people who suffer from massive clutter issues. You see it consume their lives. As viewers it's easy to shake your head at these individuals, while [...]
Oct, 20
2010
Information Overload: Should You Be Worried?
You've probably seen the funny clip of the TV show, I Love Lucy, where Lucy and Ethel are working on an assembly line at chocolate factory. The humor comes from [...]
Oct, 18
2010
Are You the 1 in 3?
The next time you're on the job, look to your left and then to your right. Do the people next to you seem to be stressed out? If not, then [...]