While you may feel your business provides excellent service, you should ask whether your customer experience needs a punch list. A punch list is often used in construction projects as a way to address small problems that need to be fixed before the project is complete.
It’s all about uncovering some of the little details that have a big impact on your customers. Why leave these easily fixable problems to chance?
Make sure your customer experiences are memorable and rewarding for all, in this episode of Bite-Sized Brilliance.
Order your copy of Ken’s new book, Get Better! at Amazon.
Are you ready to rock your potential? Buckle up! Ken Okel has spent time in pressure-packed industries like broadcast news, hurricane relief, and professional ballet. Yes, you heard that right.
As a keynote speaker, Ken brings insider knowledge, engaging content, and fun to the stage. His talks work very well at the start of a conference, when you want to pump up attendees and make them feel good about coming every year.
You’ll learn things like the power question smart TV reporters ask that you need to start asking on the job, what a balloon can teach you about workloads, and whether your customer experience needs a punch list.
Enjoy smart solutions you can easily remember and apply. All talks are customized to the client, which can include a special shout-out to your sponsors. Ken has worked in front of audiences since 1993.
Ken is the author of the book, Stuck on Yellow. Find out more about the book and read an excerpt at https://www.kenokel.com/book To contact Ken Okel about speaking opportunities call 561-737-4321 or email TVGuy@KenOkel.com.
About Bite-Sized Brilliance
Ken is a big fan of quick tips that contain actionable information. In this weekly series, you’ll get a fresh idea that you can put into practice right away. Like and subscribe to his YouTube channel, so you’ll never miss an episode.
